This guide explains how to manage self-selected feedback relationships within an Assessment. Specifically, it outlines the steps for removing feedback pairings initiated by Users themselves, either by requesting additional feedback or by selecting additional Participants to give feedback. Use this guide if you need to monitor or adjust participant-generated feedback connections to maintain assessment integrity or alignment with your original feedback plan.
Allowing Pairings
1. Pairings Are Automatically Enabled
By default, user-initiated feedback pairings are allowed. This means no administrative action is needed to enable these requests. This setting reflects our confidence in participants’ alignment with assessment guidelines, as most Users follow the intended structure of the assessment.
2. Admin Notifications for New Pairings
Whenever a User requests feedback from someone outside the default group, all admins will receive an email notification. This message will identify both the requester and the recipient of the feedback. We recommend reviewing each request to ensure it aligns with your assessment’s intent. For example: In an Upward Feedback Assessment, feedback should typically flow from junior employees to their direct or indirect superiors—not to peers or direct reports.
Declining Pairings
If you need to decline or remove a self-selected feedback pairing that aren’t in line with established assessment guidelines, follow the steps below.
1. Find the Employee
Each Feedback Participant and Provider has their own User Dashboard. You can remove a pairing from either person’s dashboard. To find the employee, navigate to the Employee Directory or Table on the main Assessment page. Locate them by:
- Scrolling through the Participant or Rater tab
- Using the search bar
- Browsing through the directory
2. Open their User Dashboard
Click on the employee’s name or the small arrow (located on the right-hand side of the table) to open their User Dashboard.
3. Unassign the Feedback Provider
Once on the User Dashboard, scroll down to the Rater Table (located on the bottom half of the page). Find the Feedback Provider you wish to un-pair. Click the three-dot menu (hamburger icon) on the right-hand side of their row. Select “Unassign.”
4. Confirm the Unassignment
After clicking “Unassign,” a warning will appear reminding you that if any feedback has already been submitted, deleting the pairing will also remove associated feedback data.
Success! You’ve successfully removed the feedback pairing. If needed, consider sending a quick note to the User who initiated the request to remind them of the assessment’s intended feedback structure. This can help prevent similar off-guideline requests in the future.